#Comtech gem911 manuals#

You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. The position(s) require(s) the ability to type at a minimum speed of 40 wpm as designated on the Class Specifications.The most senior same-class transfer who responds by the final filing date shall be selected. Persons currently in the classification who are eligible to transfer should submit a CHPВ 220N, Request for Transfer-Nonuniformed, to the contact person in 097/Classification and Hiring, listed below.You will find additional information about the job in the Duty Statement. Other job related duties within the scope of the classification as assigned. Provides on-the-job training and prepares corresponding written evaluations.

#Comtech gem911 manuals#

Telephone calls are received from: 9-1-1 emergency cellular telephone calls, interdepartmental calls, calls from allied agencies, media calls, calls from the general public.ДЄttend and participate in mandatory training to include, but not limited to weekly review of Solid, Realistic, Ongoing, Verifiable, Training (SROVT) quarterly completion of Commission on Peace Office Standards and Training (POST) sessions via web-base learning portal or classroom style courses initial and bi-annual certifications for California Law Enforcement Telecommunications System (CLETS) and National Crime Information Center (NCIC): ongoing review and comprehension of the varied reference-resources available in the communication center, as well as policies and procedures governing the position contained in Highway Patrol Manuals (HPM), Management Memorandums (MM), General Orders (GO), Highway Patrol Guides (HPG), and Standard Operating Procedure (SOP). Using an automated telephone, and computer-related equipment receives and transmits reports of accidents, and requests for assistance from disabled motorists assists public requests for road information communicates with personnel of other agencies to obtain and disseminate information screens incoming calls from officers, public, media, and other allied agencies, and takes appropriate action receiving and handling 9-1-1 calls dealing with calls from citizens who are difficult to communicate with (e.g., upset, abusive, impaired, intoxicated, suicidal, very young/old) types entries into computer terminals for recording and dispatch. ComTech GEM911 text to 9-1-1 system and disseminate information appropriately. Sends MIS messages, Amber Alerts and utilizes the Emergency Alert System (EAS) as required. Enters information regarding incarcerations, storages of vehicles, injuries and fatal traffic accidents on appropriate forms or into the California Highway Patrol (CHP) 144 system. Makes entries and inquiries into the California Law Enforcement Telecommunications System (CLETS) as requested/required and communicates those messages as directed. Operates radio/telephone and computer-aided transmitting and receiving equipment selecting receivers and transmitters and adjusting volume controls dispatching mobile units or other equipment to specific points as required making requests for ambulances, tow trucks, fire-fighting, sheriff, police, allied agency units, and other emergency and non-emergency services as requested or required by officers in the field. Relays All Points Bulletins to all mobile units. Operates voice radio in accordance with rules and regulations promulgated by FCC and the California Highway Patrol.